Delivery & returns information
At linesbouquet, we handcraft beautiful satin rose bouquets with love and care. We understand the excitement of receiving your order, and we strive to make the delivery process as smooth as possible. Our commitment extends to ensuring your satisfaction from the moment you place your order until your bouquet arrives safely. Find all the details on our delivery options, costs, and return policy below.
Frequently asked questions
We aim for clarity and transparency in all our services. Here, you'll find answers to common questions regarding delivery, shipping, and what to do if you have any concerns about your satin rose bouquet from linesbouquet.
When can I expect my linesbouquet satin rose bouquet to arrive?
We kindly request 7 days' notice for crafting your bespoke bouquet. Once completed within this timeframe, we dispatch it for next day delivery within the UK. For our international customers, we proudly offer worldwide shipping services.
What is your return policy if I need to return a bouquet?
We offer returns only if your bouquet sustains damage during transit. While extremely rare, as we meticulously package every linesbouquet with utmost care and love, please contact us immediately if this occurs.
What are your delivery costs, and is free delivery available?
Our next day delivery service within the UK starts from £7.95. The cost may vary up to £10.95, depending on the size of the bouquet you order. For our largest bouquets, we use DPD for next day service. Currently, we do not offer free delivery, but we strive to keep our shipping costs as fair as possible.
What should I do if my bouquet arrives damaged, and how do I care for my satin roses?
In the unlikely event your linesbouquet arrives damaged, please contact us right away, and we will happily resolve the issue. To ensure the longevity and beauty of your satin roses, we advise keeping them away from direct sunlight.
Your linesbouquet journey begins here
At linesbouquet, we're dedicated to crafting moments of beauty and ensuring a delightful experience from start to finish. We're here to answer any further questions and make your satin rose bouquet journey exceptional. Thank you for choosing linesbouquet.